"AI ROBOT: 'Hi, hope you are
doing well, I am a 'Banking BOT';
to know about our banking products,
type '*IndBank' followed by a DOT.
BANK CUSTOMER: 'I have seen
all the products, I want to avail
a loan for doing AGRICULTURE;
I don't want to borrow money
from any village money lender
as they are like any VULTURE.'
AI ROBOT: 'Just upload the soft copy
of your Voter ID, Aadhaar ID and PAN;
good news, you have a good credit score,
upload your digital parcha, let me just SCAN.'
BANK CUSTOMER: 'Wow, my entire loan
document is ready within 2 minutes, you are
asking me to digitally sign on the mobile SCREEN;
after signing it, I have received an email
of the digitally signed loan documents,
a new type of banking I have ever SEEN.'
AI ROBOT: 'The loan process is not
over yet, visit the allocated branch where
they will take the printout of your automated
loan appraisal and loan APPLICATION;
your loan account will be opened
after signing DPN, Ack of Debt,
Debt Continuity, Ack of Sanction
and loan biometric AUTHENTICATION.
A guarantor also has to visit the
branch with his/her KYC DOCUMENT;
if his/her credit score is not good, then you
have to make another guarantor ARRANGEMENT.
BM and ABM/AFO will sign your
loan documents and upload it to
get the DAMC approval LETTER;
after the approval, your KCC loan is disbursed,
if you repay the interest every month, then for
you, it will be beneficial and BETTER.'"- Arindam Sain
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