"The customers are staying
with the PSU banks STILL;
because of the PSU Bank
Staff's marketing SKILL.
Simplify the 'CAPC' and
'KYC Verification' PROCESS;
otherwise, it is ultimately hampering
the PSU Banking BUSINESS.
When at branch level, customers
are having 'EKYC' VERIFICATION;
by having their Aadhaar
based 'Biometric AUTHENTICATION;
then what is the need to verify again by
CAPC department for 'Debit Freeze',
'Freeze' and 'Inoperative' STATUS;
for newly opened savings accounts only,
CAPC verification is fine, but, in other
cases, it is just BOGUS.
PSU Banks are hereby
suggested to prepare
a 'CASA READYKIT';
the customers will just fill the form and
get instant ATM and cheques, this
strategy will be SUPERHIT.
A customer filled up the form along
with each and every self attested
photocopies of KYC DOCUMENT;
biometric authentication done,
create a new customer ID or for existing
customer ID, make necessary AMENDMENT.
Open the savings account and then
map the savings account number
with the Readykit serial NUMBER;
upload the savings account form in
CAPC portal to get it activated, the process
is as cool as CUCUMBER."- Arindam Sain
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