Wednesday, September 13, 2023

BANKING SERVICE IS SO FAST AND THEIR BEHAVIOUR IS SO COOL !!!

"Excellent IT Infrastructure, 
sufficient manpower and 
good customer SERVICE; 
are the keys to success in the 
banking industry, no matter, in 
whichever place, is your OFFICE.
Today, customers want everything
to be done quickly and FAST;
no one likes to stand in long queues now, 
that has become the story of the PAST.
As a customer, when he often hears 
from a bank staff, that the 'link is DOWN';
then the customer surely searches for 
some other bank in that village or TOWN.
The bank with a good IT infrastructure
is surely going to IMPRESS; 
and will ultimately motivate the 
customer to do more BUSINESS.
Insufficient manpower in a branch of 
any Bank is surely going to result in 
several work status as 'PENDING'; 
but, where there is sufficient manpower, the 
works are getting done quickly, hence, the 
popularity of those banks are TRENDING.
'Good Customer Service' is becoming 
very important in this competitive MARKET; 
and it can only do the magic to reach 
your quarterly business TARGET. 
Always remember that in any 
business, the 'Word of mouth' 
is the best marketing TOOL; 
the best feedback from your customer 
should be, 'Banking service is so fast and 
their behaviour is so COOL.'"- Arindam Sain

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