"Excellent IT Infrastructure,
sufficient manpower and
good customer SERVICE;
are the keys to success in the
banking industry, no matter, in
whichever place, is your OFFICE.
Today, customers want everything
to be done quickly and FAST;
no one likes to stand in long queues now,
that has become the story of the PAST.
As a customer, when he often hears
from a bank staff, that the 'link is DOWN';
then the customer surely searches for
some other bank in that village or TOWN.
The bank with a good IT infrastructure
is surely going to IMPRESS;
and will ultimately motivate the
customer to do more BUSINESS.
Insufficient manpower in a branch of
any Bank is surely going to result in
several work status as 'PENDING';
but, where there is sufficient manpower, the
sufficient manpower and
good customer SERVICE;
are the keys to success in the
banking industry, no matter, in
whichever place, is your OFFICE.
Today, customers want everything
to be done quickly and FAST;
no one likes to stand in long queues now,
that has become the story of the PAST.
As a customer, when he often hears
from a bank staff, that the 'link is DOWN';
then the customer surely searches for
some other bank in that village or TOWN.
The bank with a good IT infrastructure
is surely going to IMPRESS;
and will ultimately motivate the
customer to do more BUSINESS.
Insufficient manpower in a branch of
any Bank is surely going to result in
several work status as 'PENDING';
but, where there is sufficient manpower, the
works are getting done quickly, hence, the
popularity of those banks are TRENDING.
'Good Customer Service' is becoming
very important in this competitive MARKET;
and it can only do the magic to reach
your quarterly business TARGET.
Always remember that in any
business, the 'Word of mouth'
is the best marketing TOOL;
the best feedback from your customer
should be, 'Banking service is so fast and
their behaviour is so COOL.'"- Arindam Sain
and it can only do the magic to reach
your quarterly business TARGET.
Always remember that in any
business, the 'Word of mouth'
is the best marketing TOOL;
the best feedback from your customer
should be, 'Banking service is so fast and
their behaviour is so COOL.'"- Arindam Sain
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