Sunday, August 11, 2019

MINIMUM BRANCHES, MAXIMUM BUSINESS; CUSTOMERS TO GO FOR MORE CASHLESS; AS THE TIMINGS OF CASH COUNTERS WILL BECOME LESS !!!

"As a customer of any PSU Bank, 
make sure that your customer ID is 
verified by your UIDAI server 
biometric AUTHENTICATION; 
otherwise, the Indian Government may 
declare your CASA accounts in any 
PSU Bank as 'Dormant' or 'Inactive' status 
without any further NOTIFICATION. 
Despite so much 
monetary provisions 
for NPA, the percentage of 
NPA amount is still so ALARMING. 
The amount of Non-Performing Housing 
Loans and KCC Loans may be a 
deadly meteor to hit the Banking Industry 
and it is speedily COMING. 
For bad Housing Loans, 
the mortgaged property 
to be put on sale 
as per SARFAESI ACT. 
For bad KCC loans, either you go for 
relending or send their cases to 
Lok Adalat, no matter how negatively 
the customers REACT. 
The District Magistrates, BDOs and the 
Police Inspectors sometimes delay the 
entire NPA recovery process 
and it is a brutal FACT. 
We are seeing an increasing 
trend of a peculiar caste, 
which is 'Nirav Modi' caste, as in this 
caste, all are wilful DEFAULTERS. 
If the poor farmers can repay back the 
loans in time despite so much troubles, 
then why these rich businessmen run away 
here and there and act like FRAUDSTERS ? 
From 2015 to 2019, analyze all data of 
all branches to give an average rating 
out of HUNDRED. 
To reduce operating expenses, shut down 
all branches whose average rating 
is in RED. 
All branches to have at least 9 staffs 
(4 OFF, 3 CLK, 2 SSTF) with 
specific DEPARTMENTS. 
All branches to have at least 1 lady 
Bank Mitra who will sit at the front desk as 
one of the 'May I Help You' ASSISTANTS. 
Even at that front desk, 
receipts and payments upto 
Rs. 25,000/- can be done 
with biometric AUTHENTICATION. 
All branches to have its own CTS Hub, 
where an officer's job will be to scan 
cheques on the same day with 
proper and detailed VERIFICATION. 
In 'Specialist Officers' category, 
Ex-Servicemen to be recruited as 
'Security and Loan Recovery Officers' 
(SLRO), whereas, at least 3 years 
experienced IT professional to be 
recruited in IT DEPARTMENT. 
To add more spices in the curry or 
to add some cherries on the cream cake, 
at least, 10 years experienced Credit 
Managers and HR Managers of other 
PSU Banks to be recruited through 
lateral entry RECRUITMENT. 
All branches must have Internet 
connections with 3-Tier CONNECTIVITY; 
to add more backup, 
speed and FLEXIBILITY. 
All banks must have the same upgraded 
and No.1 Antivirus installed in each and 
every computers to provide 
maximum SECURITY. 
Each and every branch 
of any PSU Bank 
must have an armed 'SLRO' 
to perform the dual DUTY. 
Retina scan will be used soon to enter 
into any computer domain by verifying 
the user's IDENTITY. 
The employees 
of top 10 profitable 
branches of each zone 
to be given (QPI),
Quarterly Performance INCENTIVE. 
The Head Office of any PSU Bank must 
send Greetings Cards to top 10 customers 
based on monthly transactions and timely 
loan repayment every month as a 
good 'CRM' INITIATIVE. 
'Minimum BRANCHES; 
maximum BUSINESS; 
customers to go for 
more CASHLESS; 
as the cash counter timings 
will become LESS."- Arindam Sain

No comments:

Post a Comment