Sunday, August 4, 2019

AT PRESENT, WE DON'T NEED THE SPEED OF 'BULLETT', BUT, TRAVEL SECURITY, EASE OF BOOKING TICKETS, CLEAN AMBIENCE, GOOD FOODS AND SPEEDY SERVICES FROM INDIAN RAILWAYS AT ITS BEST !!!

"Why you cannot book a 
unreserved ticket through 
'Rail Saarthi' app inside 
any Railway STATION ? 
From the Railways Ministry of India, 
we really want to know 
the logic behind it, kindly give 
its detailed EXPLANATION. 
If we start booking unreserved tickets 
after entering a Railway station, 
will the Railway Staffs sitting 
at Rail Counters become JOBLESS ? 
In this era of digitization, any app 
should be made accessible from 
anywhere, anytime; otherwise, 
that app is basically USELESS. 
Suppose, say, for example, if a person 
fails to book a unreserved ticket 
through 'Rail Saarthi' app from a 
few kilometres away from the 
Railway Station, then he has to stand in 
a long queue before any Rail COUNTER. 
Then, there is no utility of that app, as 
the concept of 'Digital India' mission of 
Modi Government is a failure inside any 
Rail Station as a person is standing in the 
queue despite having an app, so, the Rail 
services has not become any BETTER. 
In the Rail Counters, 
the Railway Clerks who are 
given a huge amount 
of salaries are still not 
so speedy and EFFICIENT. 
Unless and until, the Modi Government 
officially declares the VRS age at 50 years 
and normal retirement age at 55 years, 
any Government sector services 
will not become EXCELLENT. 
By reducing the retirement age, you are 
actually opening a new gate for the 
people of young generation to join 
Indian Railways through 
All India level Railways RECRUITMENT. 
Recently, a young lady and 
her mother died in Mathura, 
due to a case of robbery 
in a Rail COMPARTMENT. 
Why still there are no CCTV system in 
every compartment, with a special 
monitoring compartment full of staffs 
of Railways Police Force DEPARTMENT ? 
Why the IRCTC 
will still enjoy such a 
monopoly with so much 
poor QUALITY ? 
When you are going for a 
'Public-Private Partnership' (PPP) model, 
you open the tender system for other 
companies too to add more VARIETY. 
Time has come to bring back the 
'Government Catering System', where, 
the Royal Chefs will be recruited in 
Indian Railways for the 
5-Star Superfast TRAINS. 
Cleanliness and Maintainence staffs 
must be of Indian Railways only, 
and the Indian Railway apps 
must have access to all the 
branded restaurant CHAINS. 
Are you happy with the online 
customer care service 
of Indian Railways; not at all, 
as the 'Disha' is still not so 
good enough, it needs IMPROVEMENT. 
The 'May I Help You' with the Toll free 
number '1947' of Indian Railways must 
operate on a 24x7 basis with a 
corporate tie-up with any reputed 
IT firm's Call Center DEPARTMENT. 
We are quite satisfied with speed 
of 'Rajdhani' and 'Duranto' Express, 
we don't need 
the speed of 'BULLETT'; 
what we need is speedy services, ease of 
booking tickets, clean ambience, good 
foods and travel security from the Indian 
Railways at its level BEST."- Arindam Sain

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