CUSTOMERS LOVE THEIR FAVOURITE FIRMS, BY EXTENDING THEIR FRIENDSHIP ARMS, BUT DUE TO REDUNDANCY IN SEVERAL PROCESSES, THE 'FRIENDSHIP' LOSES ITS CHARMS !!!

"In this competitive world of 
globalization, good and speedy 
customer services is an ESSENCE; 
to get an edge over the other competitors 
to create a good brand of business and 
'Corporate Social BENEVOLENCE'. 
If your business runs in a loss, profitability 
will not increase by just hearing anyone 
giving some CONDOLENCE. 
The umpire will signal a 'SIX' if and 
only if you hit a ball to send it 
over the boundary FENCE. 
To speed up any process, 
we have to first find out 
the areas of REDUNDANCY; 
and then we will analyze whether 
slowing up of any process is due to 
employees' laziness TENDENCY. 
Rapidly reduce any type 
of redundant PROCESS; 
to increase the net profitability 
of any BUSINESS. 
Customers who 
respect the word, 
'Brand Value', always love 
their favorite FIRMS; 
and also unconditionally 
regard them as 
corporate friends to 
extend their ARMS; 
but, due to delay in any process, if the 
customer services gets hampered, then 
the word, 'Consumer Friendship' loses 
all its CHARMS."- Arindam Sain