Friday, October 8, 2021

SIMPLE SOFTWARE AND SMART BANKING; CAN ONLY IMPROVE BUSINESS MARKET RANKING !!!

"Mr. X: 'The concept of 'CAPC' 
was not there in our BANK; 
but, after its implementation, somehow, 
we can sense why that ship SANK. 

Mr.Y: 'In our Bank, 'CAPC' was only there to 
verify the KYC documents, photo, signature of 
newly opened Savings Accounts only, not for 
'Inoperative' accounts or CIF AMENDMENT; 
your Bank acquired our Bank and then made 
CAPC process more complex and redundant 
to waste time unnecessarily, surely, a big 
blunder made by the top MANAGEMENT.'

Mr. X: 'It is better to give the control of 'CIF 
amendment' and 'Inoperative to Operative' 
process to the branch level as basically, 
we are doing customer HARASSMENT; 
even the CBS software has not been upgraded, 
still acting like a miser, the banking app is 
still pathetic, so, are they waiting for 
another merger by the Indian GOVERNMENT.'

Mr. Y: 'Simple software 
and smart BANKING; 
can only improve business 
market RANKING.'"- Arindam Sain

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