"Wastage of valuable time
for actually NOTHING;
maybe, that is the beauty of branch
premises level 'Passbook PRINTING'.
Even the funny part by the top management
is, that no separate ID and Password for
passbook printing is provided, in any
PSU Bank organizational STRUCTURE;
so, a staff CBS ID remains busy for
passbook printing only, oh ! my God !
in almost all the branches of PSU
Banks, it is the same PICTURE.
Make it mandatory to
provide ATM cards to all the
customers who are LITERATE;
a 'Passbook Kiosk' is a
necessity in any busy PSU
Bank branch without any DEBATE.
State Bank of India has protected
almost all their busy branches from
becoming overcrowded unnecessarily
by implementing 'SBI e-CORNER';
and it is indeed a masterstroke
strategy, so, the other PSU Banks
must think of implementing kiosks
in a similar MANNER."- Arindam Sain
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