YOUR CAB APP HAS SO MANY COMPETITORS IN THE MARKET, IN THIS COMPETITION, YOU ARE A MISFIT !!!

"CAB DRIVER: 'Take a walk to the 
main road, I cannot go to your 
point of LOCATION; 
if you have difficulty in 
walking, then you can cancel 
the ride without any HESITATION.'

PASSENGER: 'Why should I cancel 
the ride to give the cancellation
fee, better you cancel IT; 
your cab app has so many 
competitors in the market, in this 
competition, you are a MISFIT.'

**************************

CUSTOMER CARE EXECUTIVE: 'We have 
observed that for the past 3 months, 
and even in this festive SEASON, 
you have not booked 
any cab from our app, 
what is the REASON ?'

PASSENGER: 'We don't book any cab 
from that app where the drivers behave 
as if they are offering a free ride to US;
we are paying for the ride, so, we surely 
want the ease or comfort, very little things 
in customer service, you must FOCUS.'

**************************

CAB DRIVER: 'Why have you deducted 
200 rupees extra for my two rides TODAY;
such cab apps are looting we 
such poor drivers, I must SAY.'

CUSTOMER CARE EXECUTIVE: 'You 
are under our radar based 
on an ESCALATION;
we have tracked that in two rides, 
you have not reached the point 
of the passenger's LOCATION.
So, 40 rupees each has been 
refunded back to the respective 
passenger's WALLET;
and 120 rupees, we have fined you for such 
a nuisance, we can cancel the agreement 
with you anytime, you must not FORGET.'"- Arindam Sain