"Improvise and implement
the keyword, 'SIMPLIFY';
otherwise, the problems, agitations
and voices of bank staffs will AMPLIFY.
Mergers of PSU Banks
may create some
big PSU Banks GLOBALLY;
but, if the customer services remain
poor as of now, then this merger
strategies may look so SILLY.
'Simple Banking, Smart Services'
must be the global
banking TAGLINE;
we don't want to see the customers
of our next generation to stand
in any queue or LINE.
Every Bank is
having its own
official Banking APP;
provide 'CASA Ready kits' to new
customers to reduce the existing banking
service oriented generation GAP.
No need to have
too many branches
within 4 kilometers of
a particular AREA;
rather merge closer branches into a
single entity and increase the staff
strength to see both the bank staffs
and customers in EUPHORIA.
Build 'Online Loan Application
System' (OLAS), where a customer
details will be entered and then take
the print out of the loan DOCUMENTS;
the customer will sign
the documents, then those documents
will be sent to the loan DEPARTMENTS;
by online uploading the documents
by mobile phone camera
or PC linked scanner to get it
sanctioned for DISBURSEMENTS.
Any officer's time
is wasted in any PSU bank
if he/she is doing passbook PRINTING;
rather each and every branch must
have a 'Passbook Printing Kiosk'
to do the quality time SAVING.
Complex processes of CBS software
system in PSU Banks is
still a major DISADVANTAGE;
private banks are
capitalizing on these
issues to get the EDGE."- Arindam Sain
the keyword, 'SIMPLIFY';
otherwise, the problems, agitations
and voices of bank staffs will AMPLIFY.
Mergers of PSU Banks
may create some
big PSU Banks GLOBALLY;
but, if the customer services remain
poor as of now, then this merger
strategies may look so SILLY.
'Simple Banking, Smart Services'
must be the global
banking TAGLINE;
we don't want to see the customers
of our next generation to stand
in any queue or LINE.
Every Bank is
having its own
official Banking APP;
provide 'CASA Ready kits' to new
customers to reduce the existing banking
service oriented generation GAP.
No need to have
too many branches
within 4 kilometers of
a particular AREA;
rather merge closer branches into a
single entity and increase the staff
strength to see both the bank staffs
and customers in EUPHORIA.
Build 'Online Loan Application
System' (OLAS), where a customer
details will be entered and then take
the print out of the loan DOCUMENTS;
the customer will sign
the documents, then those documents
will be sent to the loan DEPARTMENTS;
by online uploading the documents
by mobile phone camera
or PC linked scanner to get it
sanctioned for DISBURSEMENTS.
Any officer's time
is wasted in any PSU bank
if he/she is doing passbook PRINTING;
rather each and every branch must
have a 'Passbook Printing Kiosk'
to do the quality time SAVING.
Complex processes of CBS software
system in PSU Banks is
still a major DISADVANTAGE;
private banks are
capitalizing on these
issues to get the EDGE."- Arindam Sain
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