Sunday, December 19, 2021

TO ATTRACT MORE BUSINESS, MAKE YOUR CUSTOMERS FEEL ABSOLUTELY COMFORTABLE !!!

"FEMALE HR CONSULTANT: 'Change 
your dressing 'sense and GET-UP'; 
also change your 'office 
premises SET-UP'. 
Even if you are not so 
fair and HANDSOME; 
but, your professional 
dress must look AWESOME. 
To attract more business, make 
your customers feel absolutely 
comfortable at any MOMENT; 
ask a formal question in an informal 
manner to your customer in a gossiping 
style to know their REQUIREMENT. 
Any type of customer service 
must be quick ENOUGH; 
as due to many private banks, 
the competition is very TOUGH.'

MALE PSU BANK STAFF: 'Providing quick 
service is not an issue, but, you never know, 
when there will be a software level problem 
and when the server link will go DOWN; 
in rural branches, there should be a separate 
user id and password only for passbook 
printing, and passbook kiosks must be there 
in each and every branches of any TOWN. 
Professional dress code is 
always followed in PSU Banks, 
but, there is a shortage of manpower 
after lots of RETIREMENT; 
to improve the comfort level of all 
customers, every year, the Indian 
Government must continue the 
process of RECRUITMENT.'"- Arindam Sain 

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