the real efficiency lies in the spreadsheet
generated after data EXTRACTION;
in many a cases, the information that we
get in the spreadsheet does not provide
the real mental SATISFACTION.
After extracting a spreadsheet, say,
for example, the NPA borrowers list,
there is no information about customer's
mobile number and ADDRESS;
so, again, a time is wasted to find out those
details by checking each and every loan
account in CBS software, which unnecessarily
delays the entire NPA recovery PROCESS.
Whenever any NPA borrower
is coming to deposit any
money in his/her savings ACCOUNT;
the CBS software must automatically
flash in the screen, the NPA loan account
number and the outstanding AMOUNT.
The CBS software system
should be programmed in such
a manner that it will do
the automatic DEDUCTION;
of 5% of the total outstanding amount every
week from the savings or current account of
the same customer ID of PNPA borrower in that
same financial INSTITUTION."- Arindam Sain
No comments:
Post a Comment